# HolisticAM -- The Reliability Experts

> HolisticAM is an Australian reliability engineering and asset management consultancy headquartered in Maroochydore, Queensland. We serve mining, oil & gas, rail, utilities, renewables, and manufacturing industries across Australia, New Zealand, and internationally. We hold exclusive ANZ distribution rights for ReliaSoft reliability software and deliver accredited Apollo Root Cause Analysis training with certified instructors.

## Reliability Assessment (Start Here)
- [Reliability Assessment](https://www.holisticam.com.au/reliability-assessment/): Fixed-scope, fixed-fee assessment that puts a dollar figure on what unreliability is costing one of your sites, names the failure modes driving downtime and cost, and delivers a costed plan you own. The first phase of a staged reliability engagement.
- [How the Reliability Assessment Works](https://www.holisticam.com.au/how-the-assessment-works/): The method behind the assessment -- what we examine (maintenance strategy, PM content, asset criticality, work management, CMMS and master data, people and culture), how we score findings against your own data, and how we build a costed roadmap.

## Reliability P&L (Thought Leadership)
- [The Reliability P&L Manifesto](https://www.holisticam.com.au/reliability-pl-manifesto/): Free download for maintenance and reliability leaders. Argues reliability is a commercial discipline, not an engineering one, and sets out the five-line Reliability P&L (Revenue at Risk, Cost of Reliability, Cost of Unreliability, Reliability Margin, the Reliability ROI Curve) that puts the function in the same language as production, sales, and capital.

## About
- [Homepage](https://www.holisticam.com.au/): Overview of HolisticAM services, industries, training, and software
- [About HolisticAM](https://www.holisticam.com.au/about/): Company background, team expertise, and mission
- [Contact](https://www.holisticam.com.au/contact-us/): Office locations, phone, and consultation booking
- [Careers](https://www.holisticam.com.au/careers/): Current openings and company values

## Core Services
- [Reliability Operating Centre](https://www.holisticam.com.au/services/reliability-operating-centre/): Reliability engineering delivered as a standing capability rather than a headcount. Managed Reliability is a subscription to reliability engineering output -- analysis, RCA facilitation and strategy work delivered against contracted service levels -- priced by how many assets you nominate and how much of the improvement plan HolisticAM owns (Monitor, Analyse or Direct). Reliability Engineer Support places a named engineer on your site backed by the centre, with no charge for a replacement engineer's ramp-up. Whichever tier and site size, it works out at about $180 per hour of dedicated reliability engineering. Entry is a no-cost fit and data readiness check, then a 90-day Foundation, then a six-month initial term.
- [Defect Elimination](https://www.holisticam.com.au/services/reliability-operating-centre/defect-elimination/): Closed-loop defect elimination run monthly from the Reliability Operating Centre -- bad actors ranked by annualised cost, Apollo RCA investigations, owned and dated actions, and 3- and 6-month verification that each failure mode actually stopped.
- [Performance Metrics](https://www.holisticam.com.au/services/reliability-operating-centre/performance-metrics/): Maintenance KPIs with agreed definitions, a value tree linking daily activity to business outcomes, leading and lagging measures balanced, a monthly performance pack by the 5th business day, and an owner on every number.
- [Loss Accounting](https://www.holisticam.com.au/services/reliability-operating-centre/loss-accounting/): A capacity and loss model that costs every lost hour at the constraint, ranks addressable losses in dollars, and tracks committed versus realised payback on every delivered improvement.
- [Condition Monitoring & PdM Management](https://www.holisticam.com.au/services/reliability-operating-centre/condition-monitoring-management/): Management of the condition monitoring programme rather than the routes -- technique matched to failure mode, intervals set against the P-F curve, alarm limits tuned, and findings governed through to planned work orders.
- [Reliability Engineering](https://www.holisticam.com.au/services/reliability-engineering/): FMEA, RCM, reliability modelling, maintenance strategy development
- [Asset Management](https://www.holisticam.com.au/services/asset-management/): Strategic asset management plans (SAMP), asset management plans (AMP), ISO 55001 alignment
- [Operational Readiness](https://www.holisticam.com.au/services/operational-readiness/): Operational readiness for new gold and mineral processing plants in Australia and West Africa -- authoring the ISO 55001 asset management framework and building the full maintenance system before first ore.
- [Operational Readiness Diagnostic](https://www.holisticam.com.au/services/operational-readiness/diagnostic/): Fixed-fee operational readiness assessment for mining projects. Nine readiness streams scored 0 to 5 against evidence seen rather than intent stated, measured against the project's first ore date. Delivers a weighted readiness score, schedule exposure analysis, prioritised gap register and closure roadmap. The assessment window is 12 to 30 months before first ore.
- [Operational Readiness Checklist and Scorecard](https://www.holisticam.com.au/services/operational-readiness/readiness-scorecard/): Free self-serve operational readiness checklist for mining and heavy industry projects. 27 questions, three for each of the nine readiness streams, answered on a six-level maturity scale and measured against the project's first ore date. Returns an overall readiness percentage, a rating band of On track, Developing, At risk or Critical, the count of readiness areas already overdue against the schedule, and a stream-by-stream breakdown. It is a self-score, not an evidence-based assessment; the Operational Readiness Diagnostic scores all 69 criteria against evidence seen.
- [Should the EPCM, a Big 4 or a specialist deliver operational readiness?](https://www.holisticam.com.au/operational-readiness-epcm-vs-specialist/): Comparing the three ways to buy operational readiness -- an independent specialist, the EPCM as a scope variation, and a Big 4 consultancy -- on independence, vendor neutrality, continuity to first ore, asset-management depth and cost certainty.
- [Maintenance Management](https://www.holisticam.com.au/services/maintenance-management/): Maintenance optimisation, master data management, EAM system support
- [Maintenance Plan Development](https://www.holisticam.com.au/services/maintenance-plan-development/): New asset maintenance strategy creation
- [Maintenance Plan Optimisation](https://www.holisticam.com.au/services/maintenance-plan-optimisation/): Existing strategy review and improvement
- [Root Cause Analysis Facilitation](https://www.holisticam.com.au/root-cause-analysis-facilitation/): Apollo RCA-based incident investigation
- [Reliability Centred Maintenance](https://www.holisticam.com.au/services/reliability-centred-maintenance/): Full RCM analysis and implementation
- [FMEA / FMECA](https://www.holisticam.com.au/services/fmea-fmeca/): Failure mode and effects analysis services
- [Master Data Management](https://www.holisticam.com.au/services/master-data-management/): Asset hierarchy, BOM, job plan construction in SAP, Maximo, Pronto

## Training -- Apollo Root Cause Analysis
- [Apollo RCA Training Hub](https://www.holisticam.com.au/apollo-root-cause-analysis-training/): Accredited Apollo RCA training in Australia -- online, on-site, and public courses with RC Pro software
- [About Apollo RCA Methodology](https://www.holisticam.com.au/what-is-apollo-root-cause-analysis/): How the Apollo Root Cause Analysis methodology works -- four-stage evidence-based causal analysis process
- [Apollo RCA Online Training](https://www.holisticam.com.au/apollo-rca-online-training/): 3 x 4-hour live Zoom sessions, certified facilitator accreditation, 12 months RC Pro software
- [Apollo RCA On-Site Training](https://www.holisticam.com.au/apollo-rca-onsite-training/): 2-day intensive course at your facility, NDA-compliant, uses your real failure examples
- [Apollo RCA vs Other Methods](https://www.holisticam.com.au/apollo-rca-vs-other-methods/): How Apollo RCA compares to 5 Whys, Fishbone, ICAM, TapRooT, and fault tree analysis -- when to use each method
- [Apollo RCA for Mining](https://www.holisticam.com.au/apollo-rca-mining/): Apollo RCA training and facilitation for mining operations -- coal, iron ore, gold, base metals, open cut and underground
- [Apollo RCA for Manufacturing](https://www.holisticam.com.au/apollo-rca-manufacturing/): Apollo RCA training and facilitation for manufacturing -- food processing, automotive, packaging, FMCG, industrial
- [Apollo RCA Packages and Pricing](https://www.holisticam.com.au/apollo-rca-training-packages/): Training package options, pricing, and RC Pro software licensing -- Practitioner, Facilitator, RC Pro, RC Coach
- [Apollo RCA Training FAQs](https://www.holisticam.com.au/apollo-rca-training-faqs/): Frequently asked questions about Apollo RCA training, certification, prerequisites, and RC Pro software
- [Meet Our Apollo RCA Trainer](https://www.holisticam.com.au/apollo-rca-training-meet-the-trainers/): Certified Apollo RCA instructor credentials and experience
- [Apollo RCA Training Calendar](https://www.holisticam.com.au/reliability-rca-training-events-calendar/): Upcoming public Apollo RCA and reliability training dates across Australia

## Apollo RCA Training by Location
- [Apollo RCA Training Perth](https://www.holisticam.com.au/apollo-rca-training-perth/): Apollo RCA training in Perth for mining, oil and gas, and resources professionals in Western Australia
- [Apollo RCA Training Brisbane](https://www.holisticam.com.au/apollo-rca-training-brisbane/): Apollo RCA training in Brisbane for coal, energy, and minerals professionals in Queensland
- [Apollo RCA Training Sydney](https://www.holisticam.com.au/apollo-rca-training-sydney/): Apollo RCA training in Sydney for manufacturing, rail, and utilities professionals in New South Wales
- [Apollo RCA Training Melbourne](https://www.holisticam.com.au/apollo-rca-training-melbourne/): Apollo RCA training in Melbourne for food processing, water, and automotive professionals in Victoria

## Training -- Reliability Engineering
- [Fundamentals of Reliability Engineering Training](https://www.holisticam.com.au/fundamentals-of-reliability-engineering/): Two day foundation course -- what MTBF, MTTR and availability actually say, ranking assets by criticality, failure patterns, and matching maintenance strategy to failure behaviour. The entry point to the training pathway, no prerequisites. Classroom, live online, or on site anywhere in Australia.
- [AI for Reliability Engineering Training](https://www.holisticam.com.au/ai-for-reliability-engineering-training/): One day course for engineers and maintainers -- AI prompting for reliability work, data preparation workflows, drafted failure analyses, audit discipline, and setup inside site IT rules. Classroom, live online, or on site anywhere in Australia. From $1,295 per seat.
- [Weibull Analysis Training](https://www.holisticam.com.au/weibull-analysis-training/): Two day course on Weibull analysis -- reading the shape parameter and acting on it, censored and incomplete CMMS data, replacement intervals that pay, and goodness of fit. Tool agnostic, worked on real failure data, closes with an AI workflows session. Classroom, live online, or on site anywhere in Australia.
- [FMECA Training](https://www.holisticam.com.au/fmeca-training/): Two day FMECA Foundations course -- system boundary and hierarchy, failure modes and effects written to be actioned, consistent scoring, and the criticality analysis that catches what RPN buries. Closes with an AI workflows session. Classroom, live online, or on site anywhere in Australia.
- [RCM Training](https://www.holisticam.com.au/rcm-training/): Three day RCM Foundations course -- the seven questions, failure consequence categories, maintenance task selection, and frequencies derived from the P-F interval. Closes with an AI workflows session. Classroom, live online, or on site anywhere in Australia.
- [Advanced Reliability Analysis Training](https://www.holisticam.com.au/advanced-reliability-analysis-training/): Two day course walking the full path from CMMS export to defensible maintenance decision -- data preparation, Pareto analysis, Weibull, and maintenance strategy optimisation. First delivered live online for a major Pacific gold operation. Classroom, live online, or on site anywhere in Australia.

## Software
- [ReliaSoft Software](https://www.holisticam.com.au/software/): Full ReliaSoft product suite -- exclusive ANZ distributor
- [RC Pro Software](https://www.holisticam.com.au/rc-pro-software/): RC Pro RealityCharting software for Apollo RCA investigations -- included in Practitioner and Facilitator training packages, available as standalone licence
- [Weibull++](https://www.holisticam.com.au/reliasoft-weibull/): Life data analysis and reliability prediction
- [RCM++](https://www.holisticam.com.au/reliasoft-rcm/): Reliability centred maintenance analysis
- [XFMEA](https://www.holisticam.com.au/reliasoft-xfmea/): Failure mode and effects analysis software
- [BlockSim](https://www.holisticam.com.au/reliasoft-blocksim/): System reliability and availability simulation

## Industries
- [Mining](https://www.holisticam.com.au/mining/): Reliability engineering for mining operations
- [Rail](https://www.holisticam.com.au/rail/): RAM analysis, EN 50126 compliance, rolling stock reliability
- [Water & Power Utilities](https://www.holisticam.com.au/water-power-utilities/): Infrastructure reliability and asset planning
- [Food & Manufacturing](https://www.holisticam.com.au/manufacturing/): Reliability engineering and asset management for food processing and manufacturing plants -- FMECA-built maintenance strategies for washdown conditions, PM rebuilds, and ISO 55001-aligned asset management for dairy, meat, FMCG and industrial manufacturers

## Resources
- [What is a Managed Reliability Service?](https://www.holisticam.com.au/what-is-a-managed-reliability-service/): What a managed reliability service is and who it suits -- the pooled specialist model, the onsite cadence, contracted output rather than hours, what it costs per hour of reliability engineering against a fully loaded in-house seat, and what sits outside scope including shutdown management.
- [What is Defect Elimination?](https://www.holisticam.com.au/what-is-defect-elimination/): The defect elimination loop, where the data comes from and why poor work order coding cripples ranking, how it uses Apollo root cause analysis, a worked example costing one recurring seal failure at seven times its repair cost, and how defect elimination differs from root cause analysis.
- [AI Predictive Maintenance: Fix Your Foundation First](https://www.holisticam.com.au/ai-predictive-maintenance-foundation/): Why 71% of maintenance teams are not ready for AI predictive maintenance -- MTO case study, $580K saved, four-step readiness sequence
- [What is Reliability Engineering?](https://www.holisticam.com.au/what-is-reliability-engineering/): Guide to reliability engineering for asset-intensive industries -- what the discipline covers, why it matters, core methods including FMECA, RCM, Weibull analysis and condition monitoring, and how to build a reliability program in mining, rail, and utilities.
- [What Does a Reliability Engineering Consultant Do on a Mine Site?](https://www.holisticam.com.au/what-does-a-reliability-engineering-consultant-do/): What a reliability engineering consultant actually does on site, the engagement stages, and how to judge the work
- [What is FMECA? Definition, Process and Example](https://www.holisticam.com.au/what-is-fmeca/): FMECA explained with a worked mining example, when a full FMECA is worth it, and the outputs a study should deliver
- [What is RCM? Reliability Centred Maintenance Explained](https://www.holisticam.com.au/what-is-rcm-reliability-centred-maintenance/): The seven SAE JA1011 questions, a worked slurry-pump example, and when a maintenance strategy review is the better buy
- [What Is Weibull Analysis? Beta, Eta and Worked Examples](https://www.holisticam.com.au/what-is-weibull-analysis/): Weibull analysis in plain language with a worked replacement-interval example from beta and eta
- [Maintenance Planning and Scheduling: The Complete Guide](https://www.holisticam.com.au/maintenance-planning-and-scheduling-guide/): Planning decides how, scheduling decides when: the work management cycle, the weekly schedule, the roles, and where sites go wrong
- [Maintenance and Reliability KPIs: MTBF, MTTR, Availability and OEE Explained](https://www.holisticam.com.au/maintenance-and-reliability-kpis/): How to calculate the four core maintenance metrics, with worked examples and the traps that turn measurement into theatre
- [What Does a Maintenance Planner Do?](https://www.holisticam.com.au/what-does-a-maintenance-planner-do/): The real maintenance planner role, what it must not become, and verified Australian salary data
- [When Should Operational Readiness Start, and What Does It Cost?](https://www.holisticam.com.au/operational-readiness-cost-and-timing/): The timing counted back from first production, the six cost drivers, how credible readiness pricing is structured, and what skipping it costs
- [Remote Reliability Monitoring for Mine Sites](https://www.holisticam.com.au/remote-reliability-monitoring-mine-sites/): How remote reliability monitoring differs from condition monitoring alarms, and the hybrid remote-plus-onsite model that works
- [How to Start a Reliability Program at a Mine Site](https://www.holisticam.com.au/how-to-start-a-reliability-program/): The practitioner sequence: evidence first, criticality, the smallest working loop, then the capability decision
- [What Does a Reliability Engineer Do? Role, Salary and Career Path in Australia](https://www.holisticam.com.au/what-does-a-reliability-engineer-do/): What the reliability engineer role actually covers -- life data (Weibull) analysis, root cause analysis, RCM and full FMECA, maintenance plan optimisation, spares analysis, RAM and reliability block diagram modelling, and life cycle cost analysis -- and the three boundaries that separate it from the maintenance planner and the maintenance engineer. Includes Australian salary data from SEEK and PayScale (August 2026), the two routes into the career, and a CMRP vs CAMA comparison for Australian practitioners.
- [In-House Reliability Engineer vs Consultant vs Managed Service](https://www.holisticam.com.au/in-house-reliability-engineer-vs-consultant-vs-managed/): The three-way decision logic for resourcing reliability engineering in heavy industry. In-house suits continuous work on a site that can fill and protect the seat; a consulting campaign suits a defined transformation with a start and an end; a managed service suits continuous work where the seat will not fill, will not stay filled, or cannot be justified full-time. Covers where each option fails, how the three sequence and stack on mature sites, and the budget line each one comes from.
- [What is Root Cause Analysis?](https://www.holisticam.com.au/what-is-root-cause-analysis/): Comprehensive guide to RCA methods including Apollo RCA, 5 Whys, Fault Tree, and when to use each
- [What is Operational Readiness?](https://www.holisticam.com.au/what-is-operational-readiness/): Practical guide to operational readiness for mining and heavy industry -- what it is, the process, the deliverables, and how to make new or recommissioned assets ready to operate safely and reliably from day one.
- [The Operational Readiness Checklist: Nine Streams, 27 Checkpoints](https://www.holisticam.com.au/operational-readiness-checklist/): The full 27-checkpoint operational readiness checklist HolisticAM assesses against, organised into nine readiness streams -- organisation, people, operating model, asset management, systems, supply chain, HSE and regulatory, finance and stakeholders -- with the completion horizon for each checkpoint counted back from first ore at 24, 18, 12 or 6 months. Includes the three checkpoints that cannot be retrofitted at any price once the EPC and OEM purchase orders are executed.
- [The Operational Readiness Framework: Nine Streams Explained](https://www.holisticam.com.au/operational-readiness-framework/): The anatomy of a working operational readiness framework, as distinct from a diagram. Four parts: nine readiness streams grouped into the organisation and its people, the asset and its systems, and the licence and the money; a timeline dated back from first ore (24 to 30 months); governance meaning one named lead answering to the operator, nine named stream owners, and review gates that examine evidence rather than status reports; and assurance anchored to ISO 55001 rather than a house method. Also covers the three phases (diagnose, blueprint, build and assure) and the four ways frameworks fail.
- [Greenfield vs Brownfield vs Restart: How Operational Readiness Changes](https://www.holisticam.com.au/greenfield-brownfield-restart-operational-readiness/): How operational readiness changes across the three starting points. A greenfield build creates everything from the design drawings and the risk is starting too late. A brownfield expansion inherits live systems and a running plant, so the risk is integration and a ramp-up that drags the base operation below plan. A restart from care and maintenance looks like brownfield but behaves like greenfield with worse data: asset integrity is an open question, the records describe a plant that may no longer exist, and statutory appointments have lapsed. Same nine streams throughout; what changes is which streams surge and where the data comes from.
- [Maintenance Readiness vs Operational Readiness](https://www.holisticam.com.au/maintenance-readiness-vs-operational-readiness/): The precise line between the two terms. Maintenance readiness prepares the asset to be maintained (criticality, maintenance strategy, asset register, CMMS master data, spares, work management) and is roughly a third of the scope. Operational readiness contains it and adds the organisation, people, operating model, statutory, financial and stakeholder streams that decide whether a maintainable plant is allowed, staffed and funded to run. Includes the two failure modes the confusion creates and who owns each half.
- [Apollo RCA Facilitator Independence](https://www.holisticam.com.au/apollo-rca-facilitator-maintain-independence/): Why facilitator neutrality matters in root cause analysis investigations
- [Building Cross-Functional Teams for Apollo RCA](https://www.holisticam.com.au/building-cross-functional-teams-apollo-rca/): How to assemble effective investigation teams from operations, maintenance, and engineering
- [Case Studies](https://www.holisticam.com.au/case-studies/): Client engagement outcomes across mining, rail, utilities, and oil & gas
- [Operational Readiness Case Study: New Iron-Ore Plant](https://www.holisticam.com.au/project/casestudy-iron-ore-operational-readiness/): How HolisticAM built a new iron-ore crushing and screening plant's full maintenance system before commissioning -- SAP-ready asset hierarchy, 353 planned routine tasks, critical spares, condition monitoring, and a three-year shutdown strategy, across 23 asset lines from the primary crusher to the final transfer station.
- [Blog / Insights](https://www.holisticam.com.au/insights-resources/): Technical articles on reliability engineering and asset management
- [FMEA / FMECA: The Definitive Guide](https://www.holisticam.com.au/fmea-fmeca-definitive-guide/): Full guide to FMEA and FMECA -- what each method is, who performs them, the preparation and analysis stages, severity and occurrence scoring, RPN, and criticality analysis, with a free downloadable FMEA / FMECA guideline.
- [RCM Analysis Guide](https://www.holisticam.com.au/reliability-centred-maintenance-guide-infographic/): Step-by-step RCM process infographic